- When will my order arrive? Orders should arrive at UK addresses within 2-5 working days of ordering, we send orders via Royal Mail 1st Class.
- Can I get my voucher by email instead? Please note vouchers bought here are physical vouchers and will be posted - if you are looking for e-vouchers (delivered by email), please purchase here instead.
- My order hasn't arrived yet! We'll always contact you if there's any reason for a delay in posting your order. You'll receive an email when your order is posted out. If you believe your order should have already arrived, please contact us at firstname.lastname@example.org so we can look into this. Please note we do not track orders with Royal Mail so we cannot guarantee a delivery date or check the status of your delivery once it is on its way.
- How much is shipping? Shipping and delivery costs are calculated at checkout based on the weight of the items ordered, and the country selected for shipping, so delivery charges will vary. You will be shown the exact cost before payment.
Any questions? Email us at info(at)ladydinahs.co.uk (unfortunately staff cannot guarantee delivery dates or track your order once posted, as we send via Royal Mail).